Category Archives: Random Schmoozing

Is Your Brand Ready For A Major Shift In Media Consumption?

Are you and your brand prepared for a shift in media consumption?

In April, the civilian labor force participation rate increased by 0.3% to 65.2 percent, as the size of the labor force rose by 805,000. Since December, the participation rate has increased by 0.6 percentage point. The employment-population ratio rose to 58.8 percent over the month and has increased by 0.6 percentage point since December. So what does this have to do with media consumption? It means people are going back to work, this is a good thing, but everything is relative.

A proven fact, an economic up tick creates disposable income. It is during these times when the middle class has extra income, that they invest in gadgets. During the Clinton years, the MP3 technology changed music consumption.  Remember the Metallica’s war on Napster?  To date the music industry has changed drastically due to the introduction of MP3 technology – namely the iPod. History repeats itself right?

Most American’s are gadget mongers and love toys. Look at the thriving Best Buy business as proof. The economy will make a full recovery sometime over the next 36 months.  Coincide the recovery with the iPad and we are sitting on the verge of a major shift in media consumption. Live TV as we know it will evolve from broadcasting at set times to releasing at set times. With that, the ability to watch on the consumer’s time is going to take precedence with younger generations to begin with. Eventually, the older demo will follow suit.  Look at Facebook as a an adoption case study for older demographics. The change in consumption is going to make the commercial advertising model that TV employs today null and void. The iPad is a game changer and once a Hulu app is available– game- set –match! Same with DVR functionality, even if television continues to broadcast, most consumers will start taping and fast forward through commercials. Come to think of it, I am a prime example of this. I never watch live television unless it is a sporting event. Alas, I digress. The iPad is a tool that makes consuming media easier than ever thought possible (they probably will make an app for you to watch your DVR), this will make the need for product placement that much more prevalent in TV. Did you see the episode on Modern Family where Phil Dunphy was having a birthday on the same day the iPad was coming out? There is the template for TV advertising in the coming years.

So why the post? Well below I put together a graphic that shows marketing in 2010 from a birds eye view. A major chunk of traditional marketing is about to change due to advances in technology and economic consumption. So the question begs to be asked, is your brand planning ahead and investing in Social Media and Organic search to compensate? Are you researching how to penetrate the market using TV in a future state? Or is it business as usual? OR- do you think I am full of hot air? Let’s check back in 36 months and see if we have moved from talking about Modern Family in favor of “Modern Marketing” with the iPad as the catalysts.


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Reputation Management & It’s Effect on SEO & Social Media

reputation management, seo, social mediaThe question was posed to me, what is Reputation Management, and as a marketer should I be concerned about it? Here is Wikipedia’s official explanation:

Reputation management is the process of tracking an entity’s actions and other entities’ opinions about those actions; reporting on those actions and opinions; and reacting to that report creating a feedback loop. All entities involved are generally people, but that need not always be the case. Other examples of entities include animals, businesses, or even locations or materials. The tracking and reporting may range from word-of-mouth to statistical analysis of thousands of data points.

Historically marketers have used Reputation Management to monitor negative sentiment in Social Media channels by creating and optimizing content around keywords that would move negative sentiment off of page one in Google.  Smart- right? It also allows the company to address that same negative sentiment and document a case study of success. Make the naysayer happy! Good stuff and smart as well.

That was the past, today Reputation Management is a must for any brand swimming in Social Media channels. Here is why! I have tried to tag and #hastag alot of keywords I am interested in being found for.  Sure enough, some of the organic keyword traffic this blog is receiving comes from social channels, as well as those tagged keywords from Google.  I don’t link build,  so that direct Google traffic (attached to a specific  keyword) is a direct byproduct of tagging my content and Google finding the correlation to my Social reputation.

Since Google started indexing tweets, I have seen Twitter pages and even individual tweets I have posted  start appearing within Google search results. Same with ReTweets (RT) of me, or of my valued Twitter peeps! The result has been more referral traffic and the direct connecting of the dots to SEO.

What I outlined above is a way you can show ROI in relation to Social Media. If you are not engaging socially, you might want to reconsider.  Social Media now has a direct quantifiable relationship to SEO with a pivot point named Reputation Management.
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Foursquare – Making Social Media Georgraphy Savvy & More Niche Driven

foursquare, socialmediaBack on February 3rd of 2009 I wrote a post that asked Will Social Media Become More Niche In 1000 Days? With the recent rise in popularity of Foursquare the answer to the question is yes. Social is far more niche than when I wrote that post.

The addition of geography to keyword and #hashtag search has allowed users to dive even further and businesses are able to derive even more:

  1. Business Intelligence
  2. Competitive Analysis
  3. Direct To Consumer Marketing

In the coming months look for Foursquare to start segmenting industries even further. Also, rural America does not have much of a presence on Foursquare, so they might have to seed some content there. Ultimately, the day might come where you will be able to search for the most random of items or service based on your current location- and find it. I think it is safe say that Foursquare is pushing niche and the Geo makes traveling, moving or simply knowing your surroundings, that much easier.

I am sure there are other business drivers I missed. Feel free to bolt on your business drivers for Foursquare in the comments.



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NBA Player Chris Bosh Asks Twitter to make a 80 Million Dollar Decision

Bosh seeks advice on TwitterFrom ESPN:

TORONTO — Chris Bosh is asking his Twitter followers to help decide his NBA future.

The five-time All-Star posted two messages to his almost 96,000 followers Friday night, ending a week of silence with a post that read: “Been wanting to ask. Where should I go next season and why?”

About an hour later, Bosh posted a second message that read: “Ok… Let me rephrase the question. Should I stay or should I go?”

Bosh is expected to opt out of the final year of his contract with the Toronto Raptors, leaving more than $17 million on the table, in order to join a free agent class that could also include LeBron James, Dwyane Wade and Amare Stoudemire.

The seven-year veteran averaged career-highs with 24 points and 10.8 rebounds this year.

Here is my take:

  1. First off, if I was a young millionaire- I would do the same thing. The many know much better then Chris does- lets be honest! The masses cant be wrong and majority will no doubt guide him in the right direction.
  2. Secondly- I wish more companies would make 80+ million dollar decisions and ask the customers first! Maybe Chris is a CEO in the making?
  3. Lastly- Chris this is my plea for you to sign with the Celtics. Garnett, you, Rondo and Pierce equal a Championship in 2011. Plus, Boston is a basketball city. You will love it here. Just ask Paul, Russell, Havlicek, Cousy, Heinsohn, Ainge, McHale and Bird. If you want the best chance to win, come to Boston. Rondo will feed you plenty of easy buckets!

An interesting headline that proves the social aspect of business is here to stay and then some.


2 Social Media ROI Video’s Per Socialnomics

At least once a day I receive an email that says something along the lines of:  “Help, I need something to help me sell Social Media”. While I was on vacation a recent college grad was hired by a company to build their social media presence, but doesn’t have a clue where to start. He emailed me and simply need inspiration. So with that, here is two videos that answer the questions; “why social media?” and “where can I get ROI data around Social Media?”


I really like this one. ;)

Thanks to Socialnomics and @equalman for doing a fantastic job. And to the chap that is in his first job post college- keep plugging buddy. You have 40+ more years of work. There will be many more challenges – seize the moment and kill it! I hope these help!

I will be doing a Betty White blog post this week. Stay tuned!


What I Am Working On At Sokolove Law

There have been an increasing number of questions around what exactly I am doing at Sokolove Law these days? With that question in mind, let me preface this post by saying there is a legal component that prohibits me from sharing to much business intelligence. So with that, I can share the following list of brands I work on. This list is taken from an upcoming NECN presence I built with NECN for Sokolove Law:

Sokolove Law Logo

Sokolove Law

Sokolove Law is a personal injury law firm that has helped people just like you get the legal support you need, regardless of race or income.

MesoRc Logo

MesoRc

MesoRc is your resource to learn about your legal rights if you or a loved one suffers from an asbestos-related cancer. It is estimated that 30% of all current U.S. mesothelioma patients are military veterans. Since symptoms of mesothelioma due to asbestos exposure may not emerge for 35 or even 40 years, many veterans and workers alike are still being diagnosed with life-threatening illnesses. MesoRc is your resource to learn about your legal rights whether you are a veteran or someone who was exposed to asbestos in the workplace.

Asbestos.net Logo

Asbestos.net

A comprehensive resource on asbestos and its devastating effects, including mesothelioma, asbestos cancer, and other asbestos-related diseases. Asbestos.net is your news resource for everything to do with asbestos exposure and the latest in mesothelioma treatment.

ChildRc Logo

ChildRc

A site dedicated to helping parents of children with Cerebral Palsy, Erb’s Palsy and other birth injuries. ChildRC will also assist you in connecting with birth injury attorneys to learn more about legal process for birth injury claims.

NursingHomeLawRc Logo

NursingHomeLawRc

The 1987 Nursing Home Reform Act guarantees certain rights and freedoms to nursing home patients. If you or a family member has suffered neglect or nursing home abuse as a patient, contact our nursing home abuse attorneys today.

Long  Term Disability Insurance Logo

Long Term Disability Insurance

People buy insurance to be protected against loss. Yet some insurance companies fail to investigate or deny claims based on a misrepresentation of the language in the insurance contract. Know your long term disability claim rights; use this site to learn how to fight being denied insurance.

Wage  and Hour Logo

Wage & Hour

If you have unpaid wages owed to you or have been financially mistreated by an employer, you may be entitled to compensation. Know your rights with wage laws, as well as overtime laws and let us fight for you.

YazTalk Logo

YazTalk

YAZtalk is a hosted community dedicated to educating and supporting women suffering side-effects from the use of YAZ® , Yasmin® and Ocella®. YazTalk explains your legal rights and process associated with a Yaz Lawsuit.

The last item on the list, YazTalk is a site I spent a majority of the first 3 months of employment on.  It has been said it is “very progressive” for the law industry in that it is Social Media driven, complete with a Community Manager.  Is it working- yes! But sadly I cant share much other then to say that educating those who have a personal injury prior to them  taking legal action simply works. Social Media is a fantastic education vehicle for this process.

Lastly, my peers have done a great job at creating a cause around getting Asbestos banned. Check out Ban Asbestos Now campaign.

I wish there was actual data I could share, but alas I cant. However, I am working on a post about more social media and SEO gadgets. So be looking for that soon! Happy spring everyone!

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Ad.ly – A Revolutionizing Social Media Tool?

ad.ly, social media roi, twittter, Over the last couple of weeks I came across some pretty swell new Social Media tools. One of which is Ad.ly – I think the best way to describe it is to take the word-smithing right from the page:

What is Ad.ly?

Ad.ly is an in-stream advertising platform that matches top-tier Twitter publishers with top-tier brands.

Ad.ly for Advertisers

Ad.ly is an in-stream advertising platform that matches top-tier brands with top-tier Twitter publishers. Twitter is a global phenomenon and one of the fastest-growing sites, with over 52 million users in the U.S. alone. Ad.ly enables advertisers to reach the highly sought-after Twitter audience by connecting brands with the most influential people in the community.

Ad.ly for Publishers

Ad.ly enables Twitter publishers to make money from the content they produce on Twitter by sending one tweet every day from advertisers that they approve. In order to ensure authenticity, every Ad.ly tweet is explicitly approved by the Twitter publisher. The publishers are able to set the price they want advertisers to pay and can optionally donate their earnings to charity.

Imagine if you had a product for your women and Kim Kardashian tweeted about the product to her 2.7 million followers? Ad.ly connects the demographic dots with your brand through celebrity Tweeters. Let’s be honest- Celebrities have made Twitter into the cool kids club. If you are not a fellow celeb, they won’t follow you back. Shame on the Celebs for missing out on the opportunity to rub elbows with their fans, listen and run with some invaluable ideas and apply them. But if they won’t take the time, or hire someone to harvest the ideas, then Ad.ly is a perfect way for them to line their pockets even more. The beautiful thing is it levels the playing fields  giving brands, large and small, equal footing to be tweeted to the masses. All the while taking into account demographics and #hastags! Brilliant! The cost is the same for me as it is for Coke to have Shaq retweet my message.

The bottom line is Celebs are making twitter a traditional push marketing tool-why not let your brand monetize on their short-sightedness? In the end it will drive the following business objectives:  Brand awareness, brand affinity (how cool would it be to have Shaq Tweeting about your brand), heightened market share, inevitable traffic and in some cases could be viral depending on how you set up the campaign. Read this article on proven methodologies of success using the Ad.ly social model.

As for being a publisher – I don’t care about the money I would get on a daily basis, but your brand might – especially if you have many followers and are struggling to monetize your presence.  Some food for thought! Which begs the question, is Ad.ly the future of Twitter?

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7 Social Media Mentors & A Suggestion On Listening

Over recent months it has become apparent that there is a lack of mentorship in the world- especially in the Social Media space. Because Social technologies allow any yoyo who understands technology to decree they are an “expert” in the space, the market has been flooded with people who claim to be experts, or my least favorite term- “guru’s”. When in reality all they really have is partial knowledge of the value proposition of Facebook and Twitter and think that is all it takes!

With this knowledge in mind and Valentine’s Day having just passed, I would like to acknowledge the people who have been instrumental in my development, are true mentors, peers and friends and most importantly- really are experts and guru’s. Folks who think about SM with hardened business objectives in mind. We have grown together in a fledgling space and I feel fortunate to have worked with these people and continue to share, rap, learn and grow professionally with them today.

My “Social” Mentors, Peers & Friends

1)      Mark Wallace: Mark has been instrumental in my growth as a professional. He taught me a great deal about sales, business, being crisp and thinking about every action from a dollars and sense point of view. I worked with him at DCI-Shared Insights-Mzinga from 1999 on. Today, his Commonground Community won the Forrester Groundswell Award in 2009.

2)      Jim Storer: Jim was talking “community” back in 2001. His vision then was to create a stable of IT professionals to go direct to market too with new events. DCI was a IT conference event company. Frankly- his vision for the future of the business was dead on back then. Jim and Mark both asked me to leave the sales world, and do what I was doing in my personal life (running an online community for the music industry) for Shared Insights. This move was instrumental in a career shift that has served me well to date. He is one of the founders of the highly successful Community Roundtable where Social Practitioners meet and continue to grow and learn together in an ever evolving space.

3)      Aaron Strout and Heather Strout: This brother/sister combo are not only SXSW veterans, they are very social savvy. Aaron is a go getter that has travelled far in the space by being tireless in speaking engagements to drive both the Mzinga brand and the Powered brand today. Heather was my peer at Mzinga when we were both “Consultants”. Heather to this day is a voice of reason for me and is always there to bounce ideas off from. I have learned that perspective comes in the number of questions you ask- Heather is never short on answers!

4)      Pauline Brannigan: Pauline is one of the few sales professionals that understand how to map the use of Social to the hardened business objectives that result in real ROI. She too has challenged me on many occasions to think about strategies from a different angle. Today she works for a fantastic enterprise social computing solution called INgage. Check em out and hit her up on Twitter to learn more!

5)      Barry Libert: In 2004 Barry Libert said in a meeting “when you give your customers what they want, when they want it, and how they want it- you will win their business over and over again.” He went on to say that technologies in the not too distant future will enable the business to engage the consumer real time and for much longer life cycles. That conversation changed my professional life and made me realize that the future of business was shifting and the consumer would be empowered like never before.

6)      Tom Humbarger: Tom is what I would call a “knowledge sponge”. He soaks up everything applies it to his consulting business- smart! That way of “sucking and applying” has served me well and to this day,  I don’t let a day pass where my Netvibes page doesn’t educate me or open my eyes to new strategies and new ideas. Thank s Tom!

7)      I would also be remiss if I did not mention Chris Brogan and Jeremiah Owyang.  Although they are not my friends, I mention them because no matter how large their brand expands, they still respond to personal requests and DM’s as if they are your neighbor up the street. Exactly the point of Social! Even the smallest voice is heard with the “big guys”. They are practicing exactly what they preach to large organizations far and wide. Listen and react to everyone!

Social Media Suggestion:

Just because you buzz, doesn’t mean you are an expert! Listening is the key to knowing! Many people feel as though the more they talk, the more they are heard, the more of a “guru” they are. When in reality the more you listen, the more you are open to opinion, the more you react based on the feedback of the “we”- the more of a Social Media adopter you are. Brands and experts need to stop putting out fluff to flood the marketplace purely for exposure. Instead they need to write something of value that will penetrate a niche marketplace and help educate. If it is not of value, then don’t bother because you are hurting your brand creating content  solely to be heard.  Stop Tweeting just because a certain #hashtag is trending. If you don’t know about the subject, eat some pie- listen and learn. The people I mentioned above listen and learn as much as they teach- which is why they are successful. Just a suggestion based on their actions. :)

Listen, strategize, apply, create and don’t be afraid to be  a mentor is the message of this post!  Thank you to the folks mentioned on this list for being who you are and for what you are doing in business today!

social media mentors, listening, engaging
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20 Great Social Media Professionals On Twitter via TweepleML

http://tweepml.org/20-Great-Social-Media-Professionals-On-Twitter/

I posted this list of very intelligent Social Media folks awhile ago and will be adding to it in 2010. You can bulk follow these smart chaps and ladies through TweepleML.

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Social Media & SEO For The Newbies!

My roomate Craig asked me what I was doing when I was messing with hi5 the other night. I explained to him a little bit about Social Media, a little bit about SEO, and a bit aboutthe strategy in-between. I looked up and was met with a black stare and “yeah-whatever that means!” He then walked away confused and completely in the dark on what I do.

I am incessantly explaining SEO and Social Media to friends and family alike. Most of the time they look at me and utter under their breath “nerd”. But it was Craig’s response that got me thinking about how the average person is simply new to both Social Media, Social Networking, Social Bookmarking and SEO. So with that, here is a couple video’s and I am calling this post “for the newbies”. I hope this helps create cartoon light bulbs above your head…especially you Craig!






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